The Speed of Trust: The One Thing that Changes Everything - Couverture souple

'Covey convincingly validates our experience at Dell that trust has a bottom-line impact on results and that when trust goes up, speed goes up while costs come down. This principle applies not only in our professional relationships with customers, business partners and team members but also in our personal relationships, which makes this insightful book all the more valuable.'
- Kevin Rollins, President and CEO, Dell Inc.
'This book can change lives. Covey helps us understand how to nurture and inspire immediate trust in every encounter, which is the foundation for true and lasting success in life. A very interesting and enlightening read.'
- Larry King
'Covey brilliantly focuses on that overlooked bedrock of democratic capitalism - trust. Like the air we breathe, we too often take this critical intangible for granted. As Covey makes clear, we do so at our ultimate competitive peril.'
- Steve Forbes, President & CEO, Forbes
'Want to be an irresistible positive force? Combine personal responsibility with compassion and respect for others? Want to know how to do this perfectly? Read The Speed of Trust.'
- Dr. Laura Schlessinger, internationally syndicated radio host and author of The Proper Care and Feeding of Marriage
'Covey's book underscores the single most important factor - the substrate - that will determine the success (or failure) of any organization in the 21st century: TRUST. This is a powerful read: brave, imaginative, amazingly prescient and backed up by empirical and analytical heft. A must read for anyone in a position of responsibility, from a support group to a global corporation.'
- Warren Bennis, Distinguished Professor of Business Administration, USC; author of On Becoming a Leader
'This much-needed book provides many practical examples of how greater trust produces better results, at less cost, sooner - at work and in life. It's invaluable.'
- Spencer Johnson, M.D., author of Who Moved My Cheese?; co-author of The One Minute Manager
'Stephen Covey's work changed the world. I'd bet the price of this exciting book and more that his son, Stephen M. R. Covey, will have at least as much impact. The Speed of Trust is an amazing book, starting with its novel and powerful title - my greatest wonder was why it hadn't been written before. From the epigraph, "Speed happens when people truly trust each other", to the closing bell, this is a book worth savouring - and implementing.' - Tom Peters
When I received this book and was asked to read it and offer my comments, my first impulse was, "I don't have the time". However, as I read the foreword, then the first few chapters, I could not put it down. It is exactly what business leaders need today. This book gets to the core roots of ethical behavior and integrity and how "trusted" leaders and organizations do things better, faster, and at lower cost. Everyone should make the time to read this book.'
- Nolan D. Archibald, Chairman and CEO, The Black & Decker Corporation

'Covey brilliantly focuses on that overlooked bedrock of democratic capitalism - trust. Like the air we breathe, we too often take this critical intangible for granted. As Covey makes clear, we do so at our ultimate competitive peril.'
- Steve Forbes, President & CEO, Forbes
In the readable and riveting style of The Tipping Point, Stephen M. R. Covey uncovers the overlooked and underestimated power of trust in a page-turning look into what he calls 'the one thing that changes everything'. A groundbreaking and paradigm-shifting book, The Speed of Trust challenges our age-old assumption that trust is merely a soft, social virtue and instead demonstrates that trust is a hard-edged, economic driver - a learnable and measurable skill that makes organizations more profitable, people more promotable and relationships more energizing.
He articulates why trust has become the key leadership competency of the new global economy. He eloquently informs readers how to inspire lasting trust in their personal and professional relationships, and in so doing to create unparalleled success and sustainable prosperity in every dimension of life. Covey presents a road map to establish trust on every level, build character and competence, enhance credibility, and create leadership that inspires confidence.
Stephen M. R. Covey is co-founder and CEO of CoveyLink Worldwide. A sought-after and compelling keynote speaker, author and advisor on trust, leadership, ethics and high performance, Covey speaks to audiences around the world.
Rebecca R. Merrill is an accomplished writer and co-author with Stephen R. Covey and Roger Merrill of First Things First and with Roger Merrill of Life Matters and Connections.